On Windows 7 / 8 / 8.1 / 10:
1. Open "My Computer."
2. Right click on the drive, and select "Format."
3. Choose NTFS in the File System dropdown box, and click "Start."

All storage products will display less than stated memory capacity on a computer. The discrepancy results from different algorithms.

On a computer, 1GB = 1024*1024*1024 = 1,073,741,824 (1024 is 2 to the power of 10, which is the algorithm used by the computer)

For a 32GB pen drive, the computer will calculate it as having capacity of 29.80GB.
32,000,000,000÷1,024÷1,024÷1,024 ≒ 14.90GB.

Also note that each Flash memory may possess innate variances because of its manufacturing process. KINGMAX will therefore adjust the available space on the pen drive to store necessary firmware configurations or system data. Please be assured that we do so at appropriate measures and that your pendrive has the normal capacity.